Whether it’s information-sharing between patients and doctors or aiding in a high-risk surgery, it’s clear that dynamic applications of technology are well underway in disrupting the healthcare industry.
In the recent years, the term Healthcare Software has drawn considerable attention of those in the field of medicine. As an aftermath, they're being brought into use more and more by the hospitals and clinics all across the globe. These software are proving to be imperative to the healthcare industry as it allows the medical professionals to monitor and manage healthcare organisations as well as their patient records. As per a report published by the IMARC Group in June 19, the market value of healthcare software is expected to reach as high as $29.9 billion by 2023, with a CAGR of 7.4% from 2018 to 2023.
From virtual healthcare to robotic assisted surgeries, the multi-fold benefits of the advancements in the healthcare industry clearly indicate that tomorrow's medicine is going to be highly dependant on technological codes than human proficiency in the field.
There are fast paced developments are taking place in healthcare technologies day by day. Here I discuss couple of them.
Electronic Medical Record (EMR)/ Electronic Health Record (EHR)
Electronic Medical Record is an integral part of medical practices today. These healthcare software deal with everyday operations and streamline clinical workflow.
With this type of healthcare software, medical providers can enter and track patient information (such as diagnoses and procedures) and process insurance and payment information.
Important components of medical practice management software
Patient information management allows staff to store electronic patient data including demographic information, insurance information, medical histories, medications, and reasons for medical visits.Scheduling allows medical staff to schedule and track patient visits.Reporting enables healthcare providers to get detailed information regarding finances, quality of care, and other important data.Financial management provides robust accounting features like payroll and time-sheet management, accounts receivable/payable, etc.
A healthcare CRM is software that helps healthcare organizations acquire, develop, and maintain customer relationships more efficiently and effectively. A CRM allows medical staff to manage patient data, provide patients with relevant and timely information, and use marketing strategies as entryways to learn more about their customers.
Benefits of a healthcare CRM
Healthcare CRM software provides great benefits such as:
Improved patient care. A healthcare CRM allows physicians to provide more patient-centered care by increasing inbound communication. CRM software stores patient data such as test results, treatment history, and diagnoses. The software helps facilitate communication between patients and physicians so they can provide proper patient care.
Automated workflow. A medical CRM automates healthcare workflows like patient referrals, billing, and prescriptions. Workflow automation saves time and resources for medical staff and provides patients with more reliable care.
Patient outreach. A healthcare CRM lets healthcare organizations to execute marketing campaigns more strategically by providing deep insights into patient data.
Healthcare is evolving at a very fast pace and as more and more healthcare organizations are adopting information technology, the whole cycle of healthcare management is getting metamorphosed. In this transforming landscape, the healthcare industry is fast driving towards being signalized by untangled operating environments with easy-to-access real-time information. This influences the transparency, all strands of accounting & financial reporting, helps the healthcare organizations improve efficiency, and the operations of protective or essential medical techniques to enhance an individual’s welfare. The healthcare industry requires supplemental rectifications, the upgraded value of information, services & technology with ease of access. Since organizing day-to-day medical statistics & data necessitates a huge deal of trials and resources. The future is concentrating on automated custom healthcare software solutions which provide reliable access to hospital information and add worth in the transformation of the current health ecosystem.
This technology interchange has encouraged the field of "health informatics," which narrates the convergence of health care, information technology, and business. With the consumerization of healthcare -- patients, providers and peers are using the healthcare technology to their benefit which helps the patients to connect to their service providers easily and that helps in driving a better consumer experience.